Issue No. 130 - Thursday May 15, 2003
Moderated by: Thurmond Moore III
Committed to carrying on the fine works of
Hale Sweeny and Jerry Dewbre
From the Moderator:

There will not be a Digest Tomorrow.
I will be involved in the setup of the LGMS Spring
Gem and Mineral Show so I will not be home to
produce the list until Monday.

Index to Today's Digest

01  RE: Question about a class ring
02  RE: Question about a class ring
03  RE: Question about a class ring
04  RE: Question about a class ring
05  RE: Question about a class ring
06  RE: Interesting customer problem
07  RE: Interesting customer problem
08  RE: Interesting customer problem
09  RE: Interesting customer problem
10  NEW: Looking for Frantom parts


Subject: Re: Question about a class ring
Date: Wed, 14 May 2003 18:59:06 -0400
To: lapidary@caprock-spur.com (LapidaryArtsDigest)
From: mskelly <mskelly@gte.net>

Hello the List:
Rocksinhed@aol.com inquired about repairing a class ring.
I seem to recall this kind of question arising on the Orchid list and
the consensus of opinion was to avoid working with class rings. It was
suggested that the manufacturer of the ring be contacted.


Subject: Re: Class ring
Date: Wed, 14 May 2003 16:33:53 -0700
To: LapidaryArtsDigest <lapidary@caprock-spur.com>
From: Dave Arens <gemstonesetc@gci-net.com>

Hi Jimmy,

>>My neighbor has a class ring with a broken stone .... So why don't I cut him
a stone you say ..... HA!

Does anyone here know anyone who does this work?  Is there a better way to do it
so it won't happen again?<<

Many times the comapny that made the ring will repair it at a very nominal cost,
or sometimes no cost at all. Most class ring are made by only a few companies in
the US. Have him contact the store he bought the ring through or the company
directly & explain his problem.



Subject: re: replacing class ring stone
Date: Wed, 14 May 2003 18:18:20 -0600
To: faceters@caprock-spur.com
From: Ernie Hawes <ehawes7@comcast.net>

As an old high school administrator, I'd recommend contacting the company that
made the ring.  They're best suited to provide the replacement, and can do it
cheaper than anyone else.


Subject: Re: Issue No. 129 - Wednesday May 14, 2003
Date: Wed, 14 May 2003 16:43:06 -0700
To: lapidary@caprock-spur.com (LapidaryArtsDigest)
From: Don Rogers <Don@Campbell-gemstones.com>

At 05:28 PM 5/14/03 -0500, you wrote:

>  Does anyone here know anyone who does this work?
>  Is there a better way to do it so it won't happen again?

Almost all of the class rings carry a life time guarantee.  Find out who
made the ring and then contact them for return information.  You will be
out the cost of shipping the ring back, but they usually pick up the cost
of shipping it to you.

If the company is no longer in business, whoever took over the company
usually honors the original guarantee.  This can sometimes take a little
leg work on Google, but it beats trying to set a stone in one of these rings.


Subject: class ring
Date: Wed, 14 May 2003 21:26:40 -0500
To: "LapidaryArtsDigest" <lapidary@caprock-spur.com>
From: "MR" <rugroden@attbi.com>


Quartz is shock and heat sensitive.  I'd recommend synthetic purple



Subject: Interesting Customer Problem
Date: Wed, 14 May 2003 19:03:56 -0400
To: lapidary@caprock-spur.com (LapidaryArtsDigest)
From: sinico@nbnet.nb.ca (H.Durstling)

Hi Folks,

I'm back on the list, having dropped out for a while. I'd like to thank
Carl Downey for publishing the info on the Canadian Discovery Channel
gemstone series
("Stones of Fate & Fortune") a few days ago. I'll keep you posted on
availability on DVD/Video and possible US showing as soon as I know
anything myself.

And now on to the vexatious so-called "appraisal" of the emerald piece.

I think what I would consider if I were in Richard's shoes is to print out
(with permission of course) each and every one of the list contributions on
the issue; have the local copy shop bind it together with a spiral plastic
binding and a card stock cover (will cost about 3$), and give the booklet
so produced to the  customer to read at leisure.

"At leisure" I think is important, to give the information time to sink in:
the customer won't feel pressured that way or argued with. Just leave the
booklet with him. That ought to open his eyes to a world of knowledge he
never even thought about. It may bring him back apologetic and contrite, in
which case you'll likely have a customer for life from that moment on.

Cheers all,
Hans Durstling
Moncton, Canada


Subject: Re: Issue No. 129 - Wednesday May 14, 2003
Date: Wed, 14 May 2003 20:38:52 -0400
To: lapidary@caprock-spur.com (LapidaryArtsDigest)
From: Donald Allen <donallen@gwi.net>

To Richard in Maine:
          Unfortunately, your problem is not unique. If I were in your
position, I would try to get your customer to get the stone or do so
yourself.  to an AGS Jeweler or an independent, nationally recognized, 
Accredited Jewelry Appraiser. I would offer to pay for them ( a jeweler
with recognized credentials)  to perform an appraisal, by a registered
appraiser. If it turns out that the stone is not worth what you think, I
would return the money or compensate and apologize. At this point,  you
may need to reassess your suppliers.
          If, it is worth what you charged, I would ask my lawyer to
request a retraction and an apology ( in writing) from the person who
claimed that the value was not correct.  Also, you have to decide, if or
not to seek further recourse. Legally, when opinions are offered in this
fashion, they require credibility.
         The most important issue here is your integrity and your
reputation. This is a problem, you would be wise to resolve.


Subject: Re: Issue No. 129 - Wednesday May 14, 2003
Date: Wed, 14 May 2003 20:45:19 EDT
To: lapidary@caprock-spur.com
From: PANACHEGEMS@cs.com

I will not elaborate too much, or inject the City involved. I worked in one
of four very elite Jewelry Stores that had been in this City for over 65
years. A one CT. diamond bracelet, that Freedman's sells at Christmas for
$99.99 (we buy from the very same dealer) we sell for $699.00. Since, or when
the original owner retired and in comes the kids, Wow! We were told (1 store
had 4 GIC Certified Gemologist) by the new owners if it did not come from one
of their four stores literally tear it up orally, and worse on a written
appraisal. If it was an item from their stores, step the stone up in the
Guide by at least one full step, add premium gold work, etc.: This is what I
see happening these days. I have seen too many Women leave crying their eyes
out over some very nice jewelry. and some very smug looks from pure trash.
Happens everyday!
AC Hughes

Subject: Interesting problems...
Date: Thu, 15 May 2003 03:04:40 -0400
To: faceters@caprock-spur.com
From: "Douglas Turet" <anotherbrightidea@hotmail.com>

Hi all,

     Someone once said that "the road to hell is paved with good
intentions". In my last posting (in response to Richard Winterhill's
"Interesting problem"), I'd hoped to offer some more enlightening, uplifting
perspective on what sounds like an incredibly uncomfortable experience, but
realize that it didn't quite come off that way. One reason for that has to
do with my business' location; both now, and back when I lived and worked in
the Greater New York area, I've frequently had to deal with a kind of
price-related competition that, fortunately or otherwise, doesn't usually
rear its ugly head elsewhere, save for the trade show circuit. From "day
one" until the present, I've usually seen items offered for sale in the Rio
Grande, Stuller or others' catalogs for several times what my customers were
paying to their primary suppliers, which, in turn, were large percentages
below what I was paying for rough.
     As such, the comments I'd offered to Richard (and those I've offered to
others, in the past) are colored by my more than 20 years of experience in
dealing with retailers in the trade who, in turn, have frequently greeted
even my most intricately cut, flawless pieces with comments like, "Here,
this piece ran me $9 a carat, two weeks ago; if you want, I can show you the
invoice. Okay, so what's _your_ price for something like that?" Because of
these experiences, I tend to view experiences such as Richard's from the
perspective of one who's been there more than once, and has had to develop 
certain defensive measures in attempts to prevent future visits to those
uncomfortable inner haunts. Having just re-read my words anew though, it
seems that instead of sharing those gleanings in the manner I'd intended, I
may have inadvertantly come across more offensively to either Gustavo, or
Ray and Jill, or Richard, himself. IF anyone interpreted my words to mean
this, please rest assured that my intentions were only to explain, not


Douglas Turet, GJ
Turet Design
P. O. Box 162
Arlington, MA 02476, U.S.A.
Tel. (617) 325-5328
Fax: (928) 222-0815
Email: anotherbrightidea@hotmail.com


Subject: Re: Issue No. 129 - Wednesday May 14, 2003
Date: Wed, 14 May 2003 21:18:04 -0400
To: LapidaryArtsDigest <lapidary@caprock-spur.com>
From: Kreigh Tomaszewski <Kreigh@Tomaszewski.net>
Cc: Daniel Poisson <danat86@msn.com>

I received an email today and am hoping someone on the list can help. I
will pass on any responses to the list, but it would be appreciated if
you would copy Dan to save time.

Subject: accessories for an old machine
   Date: Wed, 14 May 2003 20:06:14 -0400
  From: "Daniel Poisson" <danat86@msn.com>
    To: <Kreigh@Tomaszewski.net>

Dear Sir,
I'm not sure if you will be able to help me out, but in 1981, I
purchased a used FRANTOM machine (made in Gardena, California). I am
in need of replacement grinding wheels (there are 2) and papers that go on
the sanding wheels (there are 2) and the polishing pad for the end
polisher. No one in my town (Grand Rapids, MI) has any idea where to
find such items.  I am not even sure what grit of paper needs to go
on the sanding wheels or what to use with the polishing pad for final
polish.  I haven't used the machine in years and now I am getting my
son into rock hounding and the art of lapidary.  Any info that you could
give will be of great use and help.
My e-mail address is danat86@msn.com

Thank you for your time,
Dan P.









PERSONALS: (General Lapidary and Faceting)






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